Last updated: June 28, 2019
1. What information is collected
When you contact me either via the contact form or direct email you are required to provide your name and email address so that I can reply to you. I store these emails within my own email provider so that I have a record of our discussion. These emails are never shared and your details remain private.
In order to participate in test knits you are required to provide your Ravelry username and email address so that I can share the pattern with you and you are able to participate in the test knit discussion. I maintain a record of test knitters with information on your Ravelry username, email address, previously completed test knits, and test knitting preferences. This information is never shared and remains private.
2. Why and how private information is collected and used
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as for internal record keeping, to settle disputes, or to provide customer support
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law, and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services.
3. Information collected by and shared with third parties
I may collect, use, retain, and share your information with third parties if I have a good belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Payments and transactions
Website & blog
4. Data retention
5. Transfer of information
I may store and process your information through third-party services in jurisdictions outside the EU. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. You can also delete cookies stored by your browser whenever you like. Note that this may prevent you from taking full advantage of the website.
7. Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete
You may have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will delete your personal information upon request.
You can object to (a) my processing of some of your information based on my legitimate interests and (b) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
If you believe that any information held on you is incorrect or incomplete, please contact me as soon as possible using the contact information below. I will promptly correct any information found to be incorrect.
8. How to contact me
For the purposes of the EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me at email@example.com or by using this contact form.